VerifyDiagnosis ("VerifyDiagnosis," "we," "us," or "our") provides independent radiology second opinions on MRI, CT, X-ray, Mammogram, Urogram, and DMX imaging. This Privacy Policy describes how we collect, use, disclose, and safeguard the information you provide when you visit our website or request a second opinion.
Because our service involves medical imaging and health information, we treat privacy as a clinical responsibility, not just a legal one. Please read this policy carefully. By using our website or submitting an inquiry, you agree to the practices described here.
Information We Collect
We collect information in two ways: directly from you when you submit an inquiry or imaging for review, and automatically when you browse our website.
Information you provide directly
| Category | Examples |
|---|---|
| Contact details | Name, email address, location |
| Demographic details | Gender (optional, self-reported) |
| Service details | Scan or modality type, your message describing what you'd like reviewed |
| Medical imaging & reports | MRI, CT, X-ray, Mammogram, Urogram, or DMX files, DICOM data, and any original radiology report you send us for review |
| Correspondence | Any emails or messages you exchange with us regarding your case |
Information collected automatically
When you visit our website, our server and form-handling scripts may automatically log limited technical information, including your IP address, the page you visited, the page that referred you to us, your browser's user agent, and the date and time of your visit. This information is used for security, fraud prevention, and basic diagnostic purposes — for example, troubleshooting why a form submission failed.
How We Use Your Information
We use the information we collect only for purposes connected to providing, securing, and improving our service:
- To deliver your second opinion. Matching your case to a modality specialist, communicating with you about your request, and producing your written report.
- To respond to inquiries. Answering questions you send through our contact or inquiry forms.
- To maintain security. Detecting and preventing spam, abuse, fraudulent submissions, and unauthorized access to our systems.
- To meet legal obligations. Complying with applicable law, responding to lawful requests, and protecting our rights where necessary.
- To improve our service. Understanding, in aggregate and de-identified form, how our website is used so we can make it clearer and more useful.
We do not sell your personal or health information. We do not use your imaging or medical history for advertising, and we do not share it with marketers or data brokers.
Health & Imaging Information
Medical imaging and radiology reports are among the most sensitive types of personal information, and we handle them accordingly.
Your scan and report are accessed only by the specialist radiologist matched to your case and the limited administrative staff necessary to coordinate that review. Imaging is used solely to produce your second-opinion report and is not used for any secondary purpose — including research, marketing, or AI model training — without your separate, explicit consent.
If you are located in the United States, please note that VerifyDiagnosis is not itself a "covered entity" under the Health Insurance Portability and Accountability Act (HIPAA) in every circumstance, but we apply administrative, technical, and physical safeguards consistent with HIPAA's intent when handling protected health information. If you are located outside the United States, your information may still be processed in the United States or other jurisdictions as described in the International Visitors section below.
How We Share Information
We disclose personal and health information only in the limited circumstances described below.
- Reviewing radiologists. The specialist matched to your case receives the imaging, report, and clinical context necessary to provide an informed second opinion.
- Service providers. We may use trusted third parties to support functions like secure file transfer, email delivery, or website hosting. These providers are bound to use your information only to perform services on our behalf.
- Legal & safety reasons. We may disclose information if required by law, subpoena, or court order, or where we believe in good faith that disclosure is necessary to protect the rights, property, or safety of VerifyDiagnosis, our users, or the public.
- Business transfers. If VerifyDiagnosis is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the protections of this policy.
We do not share your imaging or report with insurers, employers, or any third party for purposes unrelated to your requested second opinion, except where you direct us to do so or where law requires it.
Cookies & Tracking
Our website may use a limited number of cookies or similar technologies necessary for basic functionality, such as remembering form input during a session or supporting security features like CAPTCHA verification. We do not currently use third-party advertising cookies or cross-site tracking pixels. If this changes, we will update this policy and, where required by law, request your consent.
Most browsers allow you to control or disable cookies through their settings. Disabling cookies may affect some website functionality, such as form submission.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your personal and health information against unauthorized access, alteration, disclosure, or destruction. These include restricting access to imaging and reports to authorized personnel, using secure transmission methods for file transfer, and regularly reviewing our security practices.
No method of transmission over the internet, and no method of electronic storage, is 100% secure. While we strive to protect your information using commercially acceptable means, we cannot guarantee its absolute security.
Data Retention
We retain personal information, imaging, and reports for as long as necessary to fulfill the purposes described in this policy — including delivering your second opinion, responding to follow-up questions, meeting our legal and recordkeeping obligations, and resolving disputes. When information is no longer needed for these purposes, we take reasonable steps to securely delete or de-identify it, unless a longer retention period is required or permitted by law.
Your Rights & Choices
Depending on where you live, you may have certain rights regarding your personal information. We honor these rights for all visitors, regardless of location, to the extent reasonably possible.
Access & Correction
You can ask us what personal information we hold about you and request that we correct inaccurate information.
Deletion
You can request that we delete your personal information, subject to legal and recordkeeping exceptions.
Withdraw Consent
Where we rely on your consent to process information, you can withdraw it at any time going forward.
To exercise any of these rights, contact us using the details in the Contact Us section below. We may need to verify your identity before completing certain requests, and we will respond within the timeframe required by applicable law.
Children's Privacy
Our website and services are intended for adults capable of making their own healthcare decisions, or for a parent or legal guardian submitting a request on behalf of a minor. We do not knowingly collect personal information directly from children under 13 without parental involvement. If you believe a child has submitted information to us directly and without appropriate parental consent, please contact us so we can address it.
International Visitors
VerifyDiagnosis serves patients worldwide. If you are accessing our website from outside the country in which our servers or personnel are located, your information may be transferred to, stored in, and processed in a country with data protection laws that differ from those of your home jurisdiction. By using our website, you consent to this transfer, storage, and processing, to the extent permitted by applicable law.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will revise the "Last Updated" date at the top of this page and, where appropriate, provide additional notice. We encourage you to review this page periodically.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please reach out to us:
Email: verifydiagnosis@gmail.com
Or use the inquiry form on our Contact page and let us know your message concerns a privacy matter.